Who we share information with
These are the service providers (subprocessors) Sannaii uses to run its platform and client agents. Each one only receives what it needs to do its job for us, and is bound by a written agreement (such as a data processing agreement) that limits how it may use the information. How we handle information overall is set out in our Privacy Policy.
- Fly.io: Hosts each client's dedicated agent and the data it keeps. Location: Canada (Toronto).
- OpenAI: AI processing: the text an agent or the platform's assistant sends it through Vercel's AI Gateway, such as an email and the figures needed to answer it, or a document to read. Not used to train its models. Location: United States.
- Vercel: Hosts the website and platform. Its AI Gateway relays every AI request, from the client agents and the platform, to OpenAI. Location: United States.
- Convex: The platform's database. Location: United States (US East).
- AgentMail: Each client agent's email inbox. Location: United States.
- Slack: Communication between each client agent and Sannaii's staff: summaries of client emails, draft replies, and staff questions about the client's requests and numbers. Location: United States.
- Resend: Service email, such as invitations and notifications. Location: United States.
- WorkOS: Sign-in and authentication. Location: United States.
- PostHog: Product analytics. Location: United States.
- DocuSeal: Electronic signatures on equity documents. Location: United States.
- AssistLine: Receives messages sent through our contact form. Location: United States (US East).
Services you connect
QuickBooks Online (Intuit) and Shopify are not our subprocessors: they are services a client chooses to connect, and our agents only read from them. Their own terms and privacy policies apply to them.
Changes to this list
We will update this list when we add or change providers. Questions about it: email info@sannaii.com.